Wednesday, 5th December, 2018

Meet our new resort manager

Our new resort manager, Jo Vickers, has a long history with the French Alps going right back to her very first ski season when, at the age of 21, she worked as a housekeeper and chef in the chalets in Val d’Isere for two consecutive years.

For the past 20 years Jo has been working in the UK at a girls’ school teaching food and nutrition, giving her a deep understanding of the needs and inner workings of children and young people.

As a mother, meanwhile, she has that all important perspective from a parent and client view, knowing just how precious people’s children are. It all goes to make her the perfect person to be supporting our super nannies during their time in the Alps.

Val d’Isere has been a lifelong love of Jo’s for a long time. In fact, she and her husband have had an apartment here for around 20 years, making them fully fledged and established fans. They often coming here in the summer when it’s quieter to enjoy the beautiful weather and much greener Alpine countryside.

While Jo will be working for us in supporting the nannies, you’ll find her husband working at Oxygene as a ski fitter. They’ll be joined by their sons, Olly, 21 and Tom, 24 over the festive break for a family skiing Christmas.

It’s quite a change of lifestyle but Jo is totally up for it. As she so succinctly puts it: “We’re too young for slippers and Coronation Street”.

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Tuesday, 30th October, 2018

Planning your family ski holiday in Val d’Isere

There’s a lot to do when it comes to planning a family vacation, and skiing holidays can mean require even more organisation than usual. Specialist transfers, equipment hire and ski passes alongside accommodation, travel and childcare all need to be in place to make the most of a trip, so we’ve put together some tips on how to plan your Val d’Isere skiing holiday to perfection and ensure you’re not stuck up a mountain without a paddle. Or worse, not up a mountain at all.

Booking your accommodation
Despite a wide range of excellent hotels and chalets in Val d’Isere, the popularity of the resorts means competition can be stiff for the best accommodation, particularly in the peak weeks. If you’re travelling outside the school holidays you’ll definitely have more choice, but don’t go thinking you’re guaranteed suitable accommodation for your family or group. We really wouldn’t recommend hanging about, unless you’re the sort that likes to live on the edge and hope for a last minute bargain. Your risk!

Some of the best chalet companies are Consensio, Le Chardon, Hip Hideouts, Simply Val d’Isere, YSE and Val d’Isere location.

Hotels include Le Blizzard, Kandahar, Avenue Lodge and, for real decadence, Les Barmes de l’Ours.

Booking your transfers
Whether you are arriving by plane or by the Eurostar ski train, it’s wise to book your transfer to your resort sooner rather than later to ensure a car is waiting to whisk you up the mountain; queuing for a ride with hundreds of disembarking passengers at 7am is not much of a start to the day! Snowdrome and Summit both provide transfers to Val d’Isere.

Hiring ski equipment
It’s easy to hire ski equipment in Val d’Isere. Mountainproshop and Snowberry and rent ski wear and equipment for adults and children and both have locations in the centre of Val d’Isere, while Snowberry has a second location by the main ski lifts. But do get your ski equipment booked and confirmed in advance – you never know who’s going to turn up before you and there are occasions when the ski hire companies run out of a certain size. It’s no fun trudging around the resorts trying to find the right size skis, boots or thermals when you’d rather be on the slopes.

Booking ski passes
You can book your Val d’Isere ski passes in advance for collection when you arrive at the resort: simply click this link for Val d’Isere ski passes to reserve. Chalet operators will also generally organise ski passes for their guests.

Hiring baby equipment
Parents will be delighted to know that baby equipment is available to hire in Val d’Isere and you can reserve everything you need ahead of time. Again, chalet companies will often arrange to have the equipment collected and ready for their guests when they arrive. If you’re not in a chalet but you have childcare booked with Jelly & Ice Cream, then we will deliver your baby equipment (usually your nanny will bring whatever you’ve ordered to your introductory meeting).

Travelling to Val d’Isere

By plane
The airports at Geneva, Lyon, Grenoble and Chambery are all good for accessing the Val d’Isere, although most transfers are from Geneva or Lyon. If you want to drive yourself from the airport to your resort you’ll find all the major car hire companies in the arrivals halls. You’ll almost certainly get the best deal by booking in advance with an online broker than directly with the car hire company. Try websites like or

By train
The Eurostar ski train takes you direct from Central London to Bourges on an overnight service arriving just in time for breakfast. If you want to minimise the amount of getting on and off various modes of transport, the Eurostar ski train is a really good option and the journey through the French countryside is also really beautiful. All you need to do is book your Val d’Isere transfer from Bourges and you’re away!  

By car
Driving through France and the Alps is a wonderful beginning and end to a Val d’Isere skiing holiday, with nobody’s schedule to work to but your own. If you are taking your own car all the way, remember to check French highway rules around compulsory emergency equipment that you need have in your car.

Remember that you will need a parking space at your accommodation, so check first with your hotel or chalet company. Parking in the streets in Val d’Isere will result in a penalty ticket or, if you’re particularly unlucky, in being towed away! Many chalets in an around Val d’Isere come with parking spaces and some hotels do have limited spots, but don’t chance it!

Booking restaurants
Ski season is busy, particularly in the peak weeks but also in the shoulder. So if you’d like to get in a few special meals during your ski holiday, or if you simply have a few favourite or recommended places you’d like to try, we’d advise booking a table wherever you can. That doesn’t mean you can’t be impulsive on some evenings, but there’s a difference between voluntary spontaneity and enforced trudging around on an empty stomach. Here are some of our favourite restaurants in Val d’Isere.

Le lodge is fun and has good food that’s well-priced (think steaks, pizza, pasta, fish,etc). The lovely Taverne d’Alsace at the Kandahar Hotel serves well-priced Alsace food. L’Atelier d’Edmond is a Michelin star restaurant in Le Fornet. La Casa Scara is an authentic Italian. And for some classic French fondue, head for La Luge at the Blizzard Hotel.

Booking your childcare
Whether you need a full time nanny or occasional babysitting, booking your childcare in advance means not having your ski holiday disrupted by frantically phoning around after you’ve arrived in Val d’Isere. Jelly and Ice Cream is the largest supplier of nannies in the French Alps and can supply you with a wonderful holiday companion for your children.

If you are traveling in the peak weeks you really need to get all your childcare dates confirmed right away as we hardly ever have any spare slots, even for an evening’s babysitting. If you’re traveling outside of these times it’s easier to be more ad hoc, but there are many families who rely too heavily on spur-of-the-moment childcare and end up with none. So do book in advance to ensure your time in Val d’Isere is spent out on the slopes, enjoying the après ski and having wonderfully social evenings, rather than missing out on the skiing because you’re looking after the kids – it does happen!

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Tuesday, 4th September, 2018

Five family outings in Majorca

Unsurprisingly, given the island setting and the significant seafaring history of Spain and the Mediterranean, many of the family attractions on Majorca have a link to water.

These are some of our recommendations based on the comments from parents we’ve worked with, our super nannies and, the most valuable feedback of all, the fabulous children we’ve looked after! All the attractions are open throughout the summer holidays and into the autumn half term.

Palma Aquarium

Open 365 days a year, Palma Aquarium is a veritable ocean of marine life and its giant fish tanks include the 9m deep Big Blue, one of the deepest tanks in Europe. Elsewhere you’ll find a shark vision boat, gorgeous Mediterranean gardens and even a jungle, along with plenty of aquatic-themed activities and experiences for children of all ages. With a location close to the airport the aquarium could make a great last day in Majorca if you’ve got an evening flight home, although it’s easy to get to by car, bus or bike.


With dolphin, sea lion and parrot shows, the compact Marineland can be seen in around 3 or 4 hours, but for younger children you might want to allow more of the day for the lovely splash park to lark about in. You’ll also find penguins, flamingos, a carp pond and tropical house. The general consensus is that the food at Marineland can be a bit pricey, but you can take your own provisions and there are plenty of picnic tables and chairs. Advance discounted tickets are available on the Marineland website and there’s a free shuttle bus.


Water parks

If a day of wet’n’wild slides and rides is what you’re after, you’ll find two water parks within easy reach of Palma. Aqualand El Arenal, along the coast east of Majorca’s capital, has lots of high-adrenaline fun with rides including Kamikaze, Tornado and Tsunami, and mixes it up with kid’s splash pools and calmer family fun. Head west from Palma for more of the same, but this time in a wild-west setting: Western Park is divided into three zones – El Paso, Indian Town and Western Land – for Majorca’s most yeeha of family days out.


Adventure parks

If staying dry and getting up high is more your family’s style, why not try Majorca’s adventure parks. With zip-lines, rope bridges, climbing walls and obstacles, there is tons of tree-top fun to be had. Jungle Parc and Forestal Parc are both within easy reach of Palma – Forestal Parc has the longest zip lines – up to 220m in length! – while Jungle Parc has the longest courses, with a total of 134 platforms across its various circuits.


Kathmandu Park

Beyond Majorca’s residents and visitors, not so many people know about Kathmandu Park. But while it may not enjoy the global reputation of, say, Port Aventura on the Spanish mainland or Alton Towers in the UK, Kathmandu Park is nonetheless well worth a visit. Voted Spain’s second best theme park (behind Port Aventura), the resort offers a complete experience with a hotel, thrill rides, live, 4D experiences and water slides. There’s also plenty for the less adventurous and lots of places to sit in the shade and simply soak up the atmosphere.


Did you find this article useful? If so, we hope you have many fantastic days and evenings out with your family in Majorca. Please feel free to share these tips with anyone – and indeed everyone! – you feel would be interested, and remember to keep checking back for more articles on things to do in Majorca with your family.

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Wednesday, 18th July, 2018

Tina’s Top Ten restaurants in and around Pollença in Mallorca

Mallorca has a many and varied selection of places to eat, from city centre venues to tiny village cafes, and you’ll find plenty of choice in romantic fine dining, lively tapas joints and family-friendly restaurants.

With most of the villas in the north of the island and within striking distance of Pollença, we’ve listed 10 of our favourite places, some of which include some fantastic views of the Mallorcan scenery.


Pollença Old Town

Clivia: fine dining
Often recommended as one of the best restaurants in Pollença, Clivia offers Spanish, Mediterranean, European seafood dishes. The food is served in an almost heavenly environment, with white walls and white table cloths under beautiful exposed beams and a bespoke-designed geometric timber canopy with suspended pendant lighting and a lovely outdoor courtyard.

Font de Gall: fine dining
If you can get a spot on the pavement terrace here in the summer you can count yourself among a lucky few. Nonetheless, Gont de Gall’s simple and spot-on Mallorcan food is well worth sampling wherever you end up sitting. Good for vegetarians as well as carnivores, the highlight might be the suckling pig, although the paella is also excellent. It’s not for big eaters as the dishes are not huge, but then that does leave more room for dessert.

Fogoneu: fine dining, great ambience
This fairly recently opened restaurant is both cosy and modern with traditional dark timber ceiling beams and an open fireplace contrasting with perhaps the island’s best, largest and most contemporary display of wine – an entire wall of glass fronted stainless steel coolers. The place has a great atmosphere and there’s also live jazz on some evenings. It’s not like anywhere else on Mallorca and is a really nice addition to the food scene.

Trencador:  great Italian food with very reasonable prices
Just off Pollenca’s main square and set in a lovely private courtyard with terraced seating and lush lawns, this medium-priced traditional restaurant is child-friendly, wheelchair accessible and has those essential red and white chequered table cloths for that authentic Italian vibe. Gluten rich and gluten-free pizzas, fresh pasta and grilled fish and meats are served in a double height interior with stone walls and a modern mezzanine. And there’s not need to fret if the place is full, because they also have a takeaway menu.

Bar Alhambra: the best tapas in Mallorca?
Rated by almost everyone as the best tapas in Mallorca, this authentic place on Placa de l’Almonia has just a couple of tables on the square but plenty more inside. Hop on to Trip Advisor and read the incredible reviews – our favourite piece of advice is to simply give the waiter a budget and ask for a selection of his or her choice.


Puerto Pollença

Los Zarzales: typical Mallorquin cuisine
For those who find huge menus overwhelming, the mercifully small one at this farm-to-table restaurant will come as welcome relief: a tapas selection then just four or five meat and fish dishes mean you won’t spend hours of anxious confusion over what to pick. In fact the only dilemma might be which one of the two outdoor terraces to sit in – the one in the flowery courtyard or the one on the cobbled Carrer Iafuda Cresques.

Stay: long time locals and tourists favourite
For food with a view, here is where you‘ll find one of the best vistas of the bay of Pollença in a beautiful setting right on the waterfront. There’s modern Mediterranean food from daily and a la carte menus plus, of course, tapas! Stay has been open for a number of years and gets a good mix of tourists and natives, meaning you’ll feel at home among your own kind while still having a local experience.


Just outside Pollença

La Terrazza: stunning setting both inside and out
Another beautiful setting, this time in the former family home of the people who run the restaurant. Now approaching its 50th anniversary, La Terrazza offers new creations every year of organic Mediterranean food from an innovative kitchen. Immerse yourself in spectacular views, cooling sea breezes and even a chillout area with its own beach. The lobster paella is particularly popular.

Llennaire Hôtel: elevated food and location
Absolutely stunning views and very fine dining are on offer at this leafy, hilltop farm estate that dates back to the early 20th century that is both a glamorous hotel and destination restaurant – you could even stay a night after dinner if you don’t fancy a drive back to your villa. The terrace is beautiful with stone balustrades and sea views while a lot of the food is grown on the grounds.

Can Cuarassa – family friendly and good value
This beachfront finca with panoramic views has numerous terraces and is surrounded by a large garden with Mediterranean plants and palm trees. There are barbecues in the summer and there is plenty of room for the children to play. In winter food is served indoors lovely traditional Mallorquin surroundings. The location is about half way between Alcudia and Port de Pollença.

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Wednesday, 21st March, 2018


We are looking for nannies for the Summer 2018 season and the Winter 2018/9 ski season.

In the summertime Jelly & Ice Cream has nannies based in Mallorca and St Tropez, while the winter is spent in the French Alps at the resorts of Val d’Isere, Tignes, Courchevel, Meribel and Saint Foy. Both seasons offer the opportunity to work in and discover some beautiful parts of Europe, whether you’re a sun worshipper or a fan of the snow.

Take a look at the job prospectus below and then get in touch if you’d like to apply.

Position: Nanny in Mallorca
TBA May 2018 – TBA September 2018
Accommodation will be organised and provided for the duration of your contract. This will be paid
for by Jelly & Ice-Cream. You will be required to pay at £ 250.00 deposit, which is fully refundable,
assuming no damages to the property.
Utility bills and Electricity:
You are liable for the cost of your bills each month. This should be between £ 50- £ 75.00 per
month per person.
You will be paid a monthly wage of 700£ on a monthly basis.
Job description:
This is the same as per the winter in terms of child care except the job is in the sun. You will be
expected to organise activities and use the islands facilities like going to the water parks, beaches,
gardens and towns. A full job description will be provided along with the handbook and contract.
Other jobs may be asked of you inclusive of cooking and cleaning for a family within reason.
Working hours:
Working hours are flexible. A job could be anything from 2 hours plus. Some weeks will be full
time and others part time and other weeks will be quiet depending on the time of the season. This
will not impact your salary.
Working hours will vary to the demands of he business, however you will be set with a rot on a
weekly basis. Jelly and Ice Cream operates on a 24 hour basis. Working hours are between 35-150
hours per month.

Job deposit:
The company as per the winter season requires a £200 job deposit. This may be retained by the
company if you decide to leave before the last date of the agreed contract also, this will cover us if
there are any inflicted issues on the accommodation also. The full amount is returnable to you at the
end of the contract.
Travel can be arranged by us, and will be taken out of your job deposit. You will be based in the
North of the island in the town of Pollenca. The airport on the island is in Palma. A coach to
Pollenca is the easiest and cheapest option. Details will be provided.
Holiday leave:
Due to the short and sporadic nature of the contract, no holiday leave will be permitted unless
otherwise pre-agreed with Tina prior to employment.
Jelly and Ice-Cream will provide the nannies with a company car with full insurance. Details will be
provided in the contract. The car can be used for work purposes only as required. Jelly and Ice-

Cream will endeavour where possible to arrange transport for the nanny if the car is not available
however it is ultimately the nannies responsibility to use public transport where possible.
Travel/fuel costs will only be provided in excess of 20km. A disclaimer will be provided and the
nanny will cover the excess if the insurance company finds the nanny at fault. A driving test may be
required. The car will not be available for personal use.
Live-In and Travelling jobs:
You may be required to do a live in / travelling job with families. Jelly and Ice-Cream in this
instance will always take your preference on board however reserves the right to the final decision.
Food will be covered by the clients during your working hours. Accommodation will be provided.
An agreement of salary will be normal unless otherwise agreed.
Uniform will be provided. You are expected to wear appropriate clothing to work in the sun and in
high end villas. Details of appearance and appropriate clothing will be provided to you along with
the contract and handbook.
You will be expected to be able to complete and fill in your time sheets and any other requested
paperwork to the company on time.

 Hold relevant qualifications and have relevant experience.
 You will be expected to have baby experience and be able to work with sole charge
of babies upwards.
 Essential, police check no more than two years old and hold a current 1 st aid
 UK National Insurance number
 A UK bank account.
 An EU passport or valid UK working VISA (We do not accept French visas.)
 Available to work throughout the contract
 MUST hold a UK driving licence or will not be considered.
 A valid A1 form will be applied for by the company on your behalf to work abroad.
 A valid EHIC Card

Current employees will be interviewed for the positions. If you wish to apply, please email to arrange a meeting. If an offer of a job is made, there will
be a 14 day period in which to accept the position.

Kind regards,
Jamie Wycherley

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